Legal

Privacy Policy

How COMARK International Corporation collects, uses, and protects your personal information

Effective Date: June 1, 2026 · Last Updated: June 1, 2026

Overview

COMARK International Corporation ("COMARK," "we," "us," or "our") is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By accessing our website, using our services, purchasing our products through our online stores on Lazada and Shopee, or otherwise interacting with COMARK, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please refrain from using our website or providing us with your personal information.

Scope of This Policy

This Privacy Policy applies to personal information collected through:

The COMARK website at comark.com.ph
Our official Shopee Mall and Lazada stores
Inquiry forms, contact pages, and email communications
Career application submissions
Partnership and distributor inquiries
In-person interactions at COMARK offices and events

It does not apply to third-party websites, platforms, or services that may be linked from our website. We encourage you to review the privacy policies of those platforms separately.

Personal Information We Collect

We collect only the personal information necessary for the purposes stated in this policy. The types of information we may collect include:

Information You Provide Directly

Identity data: Full name, date of birth
Contact data: Email address, phone number, home or business address
Transaction data: Purchase history, order details, payment references
Communication data: Messages, inquiries, feedback, and complaints submitted through our contact forms or email
Employment data: Resume, work history, educational background (for job applicants)
Business data: Company name, business registration details, trade references (for partners and distributors)

Information Collected Automatically

Usage data: Pages visited, time spent, links clicked, referring URLs
Device data: IP address, browser type, operating system, device identifiers
Cookie data: Preferences, session data, and analytics identifiers (see Section 6)

Information from Third Parties

Purchase and transaction data from Shopee and Lazada when you buy our products through those platforms
Publicly available business information for partner due diligence purposes

How We Use Your Personal Information

We use your personal information for the following lawful purposes under the Data Privacy Act of 2012:

To process and fulfill orders — managing purchases, deliveries, and after-sales service
To respond to inquiries — addressing questions, requests, and complaints submitted through our contact channels
To improve our website and services — analyzing usage patterns and user feedback to enhance the user experience
To communicate with you — sending order confirmations, product updates, and company announcements
To evaluate job applications — reviewing submissions from candidates applying for positions at COMARK
To onboard business partners — processing distributor, retailer, and brand partner applications
To comply with legal obligations — meeting requirements under Philippine law, including tax, trade, and employment regulations
To protect our legitimate interests — preventing fraud, unauthorized access, and other illegal activities

We do not use your personal information for automated decision-making or profiling that produces significant legal effects without your explicit consent.

Sharing and Disclosure of Personal Information

COMARK does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers and partners: Logistics companies, warehouse operators, and platform partners (e.g., Shopee, Lazada) who assist in delivering our products and services. These parties are contractually bound to protect your information.
Legal compliance: Government agencies, courts, or law enforcement bodies when required by Philippine law or legal process.
Business transfers: In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred as part of that transaction, subject to the same privacy protections.
With your consent: In any other circumstances, only with your explicit prior consent.

COMARK requires all third parties to implement appropriate data protection measures and to use your personal information only for specified, legitimate purposes.

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and gather analytics data. The types of cookies we use include:

Essential cookies: Required for basic website functionality. Cannot be disabled without affecting site performance.
Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). Data is aggregated and anonymized.
Preference cookies: Remember your settings and preferences for future visits.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit allaboutcookies.org.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Specifically:

Customer and transaction records: Retained for a minimum of 5 years in compliance with applicable tax and commercial laws
Job application records: Retained for 1 year after the position is filled; longer if you are hired
General inquiries and communications: Retained for 2 years unless a longer period is required
Website analytics data: Retained for up to 26 months in aggregated, anonymized form

When personal information is no longer needed, it is securely deleted or anonymized.

Security of Personal Information

COMARK implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure encrypted connections (HTTPS/SSL) for all data transmissions
Access controls limiting data access to authorized personnel only
Regular security assessments and vulnerability monitoring
Staff training on data protection and privacy obligations

While we take every reasonable precaution to protect your information, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach, we will notify affected individuals and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012.

Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal information held by COMARK:

Right to be informed — to know how your personal data is being collected and processed
Right to access — to request a copy of your personal data held by COMARK
Right to rectification — to request correction of inaccurate or incomplete personal data
Right to erasure or blocking — to request deletion or suspension of your personal data under certain conditions
Right to object — to object to the processing of your personal data for specific purposes, including direct marketing
Right to data portability — to receive your personal data in a structured, commonly used format
Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12 below. We will respond to all valid requests within 15 business days.

Minors and Children's Privacy

COMARK's website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal data from a child without verifiable parental consent, we will take immediate steps to delete that information.

If you believe we may have inadvertently collected information from a minor, please contact us immediately at the details provided in Section 12.

Changes to This Privacy Policy

COMARK reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

Update the “Last Updated” date at the top of this page
Post a notice on our website informing users of the update
Where required, notify registered users directly via email

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Our Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our designated Data Protection Officer:

COMARK International Corporation — Data Protection Officer

qa@comark.com.ph

Phone

(+632) 8837-1996 or (+632) 8837-1997

Address

1st Avenue Sta. Maria Industrial Subdivision, Brgy. Bagumbayan, Taguig, City, Philippines, 1630